البحث
  • المدينة : إربد
    اطباء بلا حدود تطلب موظف براتب 1203 من التخصص التالي
    اطباء بلا حدود تطلب موظف براتب 1203 من التخصص التالي

    تعلن Médecins Sans Frontières (MSF) - Holland في اربد - الاردن عن حاجتها الى :

    Project Coordinator Assistant - Irbid
    الوصف الوظيفي
    Provide support to the Project Coordinator in the administrative part of coordination tasks, ensuring a smooth relation with local and national authorities,contributing to the context analysis and follow-up, providing translations and interpreting in order to ensure the smooth running of the project.
    Assist the Project Coordinator in the drafting of correspondences with authorities and counterparts (government officials, UN agencies, NGOs, etc.) in order to ensure fluent and accurate communication flows.
    Organize advocacy contacts and appointments for
    the Project Coordinator with local authorities and partners to ensure the continuity of relations with local actors and involved counterparts.
    Translate documents and act as an interpreter when needed.
    Humanitairan accountabilities:
    Inform patients about specific issues related their legal status in Jordan and access to healthcare
    and ways to render support if necessary.
    To inform the PC and/or PMR or medical team about newly referred patients for MSF OCA provided NCD services or about any legal issues that will require support from MSF OCA.
    Gain sound understanding of Humanitarian actors in Irbid and monitor services availability for urban
    refugees in Irbid areas.
    Collect information from patients on their background, current situation, main protection challenges, access to healthcare and other services and plans for the future.
    Liaise with communities focusing on Syrian refugees, unregistered Syrian refugees and vulnerable Jordanians to provide orientation about MSF and the services provided and contribute to identify special needs.
    Coordinate as focal point for external communication as requested by PC.
    Collaborate closely with the medical team to complement activities and additional support needed during the process of patient care.
    Actively participate in MSF meetings and trainings.

    Salary: 1205 JOD
    Contract: Six month fixed term contract with the possibility of switching into an open ended contract based on the overall performance & operational.
    needs.

    المهارات
    Essential previous working experience of at least two years in research, analysis and advocacy.
    Essential experience with MSF or other NGOs.
    Commitment, Flexibility, Stress Management,Teamwork.

    للتقديم من هنا
    https://www.bayt.com/ar/jordan/jobs/project-coordinator-assistant-irbid-3902882/

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  • المدينة : عمان
    وظائف شاغرة لدى شركة امنية للاتصالات
    وظائف شاغرة لدى شركة امنية للاتصالات

    تعلن شركة امنية للاتصالات عن حاجتها الى : A) JOB TITLE : WFM AND CC DEVELOPMENT TEAM LEADER CLOSING DATE : 2019-04-21T00:00:00 1. JOB PURPOSE The Workforce Management and Customer Care Development Team Leader is responsible for managing and leading daily CC activities aiming for maximum efficiency and cost-effectiveness, managing the CC schedule, monitoring agents attendance and adherence to schedules, generating all related CC reports and perform analysis, decide on needed headcounts for each function in the CC (Inbound, Outbound, Social Media), and advice on the suitable ratio for males & females in order to ensure agent’s satisfaction and achieve CC KPI’s, collecting & analyzing CC agents’ training needs, scheduling the trainings, reporting & analyzing training activities, and support in Retail training activities. 2. RESPONSIBILIES Meet CC Operations objectives Scheduling accuracy for continuous improvement, including making recommendations to improve efficiency and team member satisfaction Analyzing and incorporating key business drivers, initiatives, and growth into the demand forecast. Create all needed users for the current CCR’s and the new hires Provide CC Operation daily weekly & Monthly reports Assure resources utilization across all functions Scheduling for all CC functions Collecting & analyzing CC agents’ training needs. Scheduling CC trainings and provide reports and analysis. Responsible for any notification and follow-up for any CC facilities maintenance. Conducting effective resource planning to maximize the productivity of resources (people, technology etc.) Collecting and analyzing call-center statistics. Monitor real-time incidents and act accordingly for performance management of the CC. Ensure distribution of all the skill types per agent and make recommendations for call types priorities to enhance customer experience. Provide Retail Training Reports and analysis; Support in Retail training activities for reporting and evaluation part 3. MANAGERIAL RESPONSIBILITIES Provide guidance, instruction and direction to team members Assign roles and work load distribution, setting objectives Plan and organize the work of team members Provide needed development for team members (coordinate with HR) Provide coaching and performance feedback to team members Manage team’s performance (Performance appraisal is part of this cycle) Act as a point of reference for team in issues related to company strategy and direction (top down approach) Assure that team members are following Umniah policies and procedures and highlight any violation for the code of conduct Document the division policies and procedures in coordination with the Quality Assurance Manage the administrational requirements of the team (Attendance, Job Description…) Set the division annual plan in alignment with the department and company direction/strategy Define the division budget Manage the division performance and assign projects Reporting Retain talents and recommend actions with low performers Guarantee business continuity in his/her division 4. KNOWLEDGE AND SKILLS: Knowledge Of: Umniah Products & Services Customer Service & Call Center Industry, operations and KPI’s Data and financial analysis and statistical modeling Telephony platforms, ACD and WFM tools Skills In: Risk Management: Risk assessment techniques, Risk probability and estimation Manpower Planning Contact Center Performance Management Strong analytical skills, creative problem solving and a solutions oriented background. Leadership Very Good command of English language speaking and writing Very Good command in MS office applications; advance Excel skills 5. REQUIREMENTS Education: Bachelor Degree in business or any related fields. a minimum of 3 years in CC/WFM Knowledge of Telephony platforms, ACD and WFM tools B) JOB TITLE : GRADUATE ENGINEER INTERNS CLOSING DATE : 2019-09-01T00:00:00 GRADUATE ENGINEER INTERNS Umniah Chartered Program is a scheme for fresh graduates to join Umniah at entry-level positions for a period of four years’ training and employment.The Graduate Engineer Interns work with other engineers and specialists at workshop / site according to given instructions. Eligible candidates should Hold a university degree with a GPA OF 3.0/4 Pass related functional test based on the hosting department. SKILLS Successful engineer interns should be fast learners, use logic to solve problems and are personally committed to continuous improvement. EDUCATION Bachelor Degree in Telecommunication Engineering or any other related field. C) JOB TITLE : SHOP REPRESENTATIVE CLOSING DATE : 2019-10-01T00:00:00 1. JOB PURPOSE Responsible for interacting with customers to provide and process information in response to inquiries, concerns and requests about products and services in order to meet customers satisfaction and achieve sales targets. 2. RESPONSIBILITIES Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. 3. THE JOB ENTAILS EXPOSURE TO : Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests Organize workflow to meet customer timeframes Direct requests and unresolved issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions Record details of inquiries, comments and complaints Record details of actions taken Prepare and distribute customer activity reports Maintain customer databases Manage administration Communicate and coordinate with internal departments Follow up on customer interactions Provide feedback on the efficiency of the customer service process 4. REQUIREMENTS Education: Bachelor Degree in Business Administration or any related field. Work Experience: Officer: 0-3 years. Knowledge Of: Umniah Products and Services (functionality, price, availability) Umniah packages (products included, price, availability) Market Knowledge Skills In: Selling Techniques: Consultative Selling, Negotiation techniques, Persuasion and Deal closing, Cross and up selling techniques Customer Care: Problem solving techniques, Agent utilization tools & techniques, Customer care channels, Customer care applications Good command in MS Office Excellent command of English language writing and speaking D) JOB TITLE : CONTACT CENTER REPRESENTATIVE CLOSING DATE : 2019-10-01T00:00:00 1. JOB PURPOSE Responsible for handling customers’ calls/contacts and answering product and service questions; suggesting information about other products and services in order to meet assigned KPI’s and achieve customer’s satisfaction. 2. RESPONSIBILITIES Handling customers’ calls/contacts and answering product and service questions; suggesting information about other products and services 3. THE JOB ENTAILS EXPOSURE TO: Handle all kinds of customers calls related to inquiries and requests of service (such as; subscription, handset usage, invoices, bill payments, change of offers, service fees, additional service and any new offers, product and services that Umniah would provide); in a prompt, courteous, friendly and professional manner. Educate customer on Umniah services and products offered and direct customer toward available resources for self-help/service (such as; IVR & Customer Care On-Line, and/or any other contact channel). Enter call type coding and tracking information completely and accurately Resolve customer complaints and issues to the satisfaction of the customer Enter customer data and other relevant information into call center database or other data repository, as required Schedule, assign a complete customer information case to back office for cases that cannot be solved on line following the call center processes & guidelines Provide call center management of all types of customer feedback on daily basis Alert call center direct management of issues and concerns that require escalation for complete resolution or which may indicate a larger, underlying problem (such as; network problem, system failure,…etc) Build a customer relationship, which add-value to the customer, leading to a long term profitable relationship Use customer service and sales skills to optimize the opportunity of each customer contact Maximize opportunities to up-sell and/or cross sell Umniah products and services Handle customers in a professional manner and efficient service delivery with consideration to the call load and number of waiting customers in queue Keep customers informed of global problems or scheduled down-time. Also keep them informed of progress on problems that cannot be resolved at point of call Keep peers and Team Leader/Coach, and/or supervisor, manager informed of trends, significant problems, unexpected delays Participate in individual and team trainings and meetings requested by management to ensure skill development and knowledge is up-to-date Participate into call center initiatives for increased effectiveness Participate in the company's business activities or any business needed as requested by Management 4. REQUIREMENTS Education: Bachelor Degree in Business Administration or any related field. Work Experience: Officer: 0 – 3 years. Knowledge Of: Umniah Products & Services: Umniah Products and Services (functionality, price, availability), Umniah packages (products included, price, availability), Subscription terms and conditions Customer Service & Call Center industry Skills In: Customer Care: Problem solving techniques, Agent utilization tools & techniques, Customer care channels, Customer care applications, Customer care applications, Lead generation and referral Process Management: Business processes and procedure Case Management skills Risk Management: Risk assessment techniques, Mitigation techniques, Risk probability and estimation Good command of English language speaking and writing Good command of MS office. Work environment: Excessive usage of handset – Work over shifts E) JOB TITLE : YOUTH UNIT TEAM MEMBER CLOSING DATE : 2019-10-02T00:00:00 1. JOB PURPOSE Responsible for promoting Umniah products and services for related segments, and support company initiatives and activities when needed. 2. RESPONSIBILITIES Work as prompters and representatives in Umniah events Sell Umniah offers and services to designated segment Support in operational and reporting duties and other departments upon need 3. REQUIREMENTS Education: Others undergraduates of any field. Work Experience: 0 years of experience. Certificates: NA. Knowledge Of: Telecom industry Products & Services Knowledge: Umniah Products and Services (functionality, price, availability), Umniah packages (products included, price, availability), Subscription terms and conditions Market Knowledge: Umniah's Competition, Mobile Telecommunications industry, Local Culture, Distribution channels, Consumer behavior and consumer segments Skills In: Selling Techniques: Consultative Selling, Negotiation techniques, Deal structuring, Persuasion and Deal closing, Relationship building, Cross and up selling techniques Excellent command of English language speaking and writing Good command of MS office

    للتقديم لجميع الوظائف من هنا
    https://www.umniah.com/ar/careers

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  • المدينة : عمان
    مطلوب موظفين اداريين وحاسوب للعمل لدى أكاديمية الملكة رانيا لتدريب المعلمين
    مطلوب موظفين اداريين وحاسوب للعمل لدى أكاديمية الملكة رانيا لتدريب المعلمين

    تعلن Queen Rania Teacher Academy في عمان - الاردن عن حاجتها الى :

    1- Admission Officer
    الوصف الوظيفي
    ob Purpose:
    It is expected that the Admissions Officer will establish close working relationships with the Teacher Educators and other colleagues working with Student Teachers
    The Admissions Officer will be part of a team supporting the delivery of the QRTA’s Education and Student Experience strategic ambitions, which are themselves vital to achieving QRTA’s overall corporate aims.
    The role is a new role, to a newly established initial teacher education provision in Jordan. the Admissions Officer will be expected to carry out the responsibilities outlined below to ensure that the recruitment of Student Teachers is conducted efficiently and in a timely manner, that effective processes are in operation, that accurate records are kept and that recruitment targets are met.
    Duties & Responsibilities:
    1. Manage the admissions processing of the Initial Teacher Education Diploma (ITED) at QRTA, applying agreed criteria to make admissions decisions, consistently and fairly.
    2. Communicate effectively with all relevant stakeholders, incl. handle telephone and email enquiries from prospective student teachers, their parents and/or partners, Ministry of Education (MOE) enquirers and advisers independently and in a timely and professional manner.
    3. Process incoming applications for the ITED and carry out eligibility and compliance checks including checking qualifications, the validity of decisions and authenticity of results.
    4. Enter decisions and generate offers using the electronic systems so designed, and other data bases with the aim of 100% accuracy.
    5. Monitor the responses of applicants to decisions and provide data and written reports to the Academic Registrar and Programme Director on applicant status and workflow as required.
    6. Ensure the correct procedures are followed when dealing with fraudulent applications, applicants with criminal convictions and under-age applicants.
    7. Ensure that correct procedures are followed when dealing with non-Jordanian applicants and/or applicants who have not applied through the MOE
    8. Liaise regularly with both academic (including Teacher Educators) and administrative staff.
    9. Be responsible for developing, reviewing and organising the induction programme for new Student Teachers
    10. Observe confidentiality in dealing with applicant data.
    11. Handle all enquiries in a courteous and helpful way; these may be by telephone, email, letter, fax or in person.
    12. Monitor the data spread sheets generated by the system and help collate data relating to all admissions enquiries.
    13. Assist with QRTA Open Days and attend marketing events at universities and schools as required.
    14. Represent QRTA at teacher education conventions and conferences.
    15. Assist with the production and distribution of publicity materials and updating of web pages.
    16. Assist with the monitoring and updating of all information relating to admissions.
    17. Act as secretary to relevant meetings and committees as required
    18. Maintain a tidy and organised work area.
    19. Assist with the provision of on-the-job training for new staff as the programme expands.
    20. Liaise with colleagues carrying out similar functions for the in-service courses.
    21. Filing, photocopying, ordering stationary.
    22. Attend and minute meetings.
    23. The post-holder may be asked to help other professional/administrative staff and undertake duties as requested by the Academic Registrar from time to time.
    المهارات
    1. Bachelor’s degree in Business Administration or similar.
    2. Experience of providing information and advice
    3. Computer literate with experience of MS Word, Excel, Access and email packages
    4. A confident user of databases and reporting tools
    5. Ability to work with speed and accuracy
    6. Well organised and accurate keeper of records
    7. Prioritises work tasks and plans how deadlines will be met
    8. Able to work effectively under pressure
    9. Able to be helpful and supportive of other team members
    10. Able to listen and take advice from colleagues
    11. Excellent verbal and written communication skills in Arabic
    12. Maintains a professional attitude
    13. Able to work in an environment where change is a constant feature
    14. Willing to undertake training
    Desired Knowledge & Skills
    1. Proven record of generalist administrative experience
    2. Experience of working in a university
    3. Thorough knowledge of data management and good practice including understanding of Jordanian legal requirements of holding and using personal data
    4. Ability to minute meetings effectively
    5. Bilingual, Arabic / English
    6. Flexible, adaptable and willing to work occasional weekends and evenings

    للتقديم من هنا
    https://www.bayt.com/ar/jordan/jobs/admission-officer-3901430/

    2- Store Supervisor - Sr. Officer

    الوصف الوظيفي
    he Warehouse Senior officer position is a senior position reporting to the Procurement & Logistics Manager; S/he is required to organize and manage all the operations in the storeroom. In this position, the storekeeper shall play a key role in the proper care and maintenance of the stock, including ordering, receiving, and managing inventory.
    This is a full-time position. Standard days and hours of work are Sunday through Thursday 9:00 a.m. to 5 p.m. However, this position might involve staying afterhours for the receipt or handing goods, also, the position requires the physical ability to lift heavy items above and below shoulder height, and perform continuous standing, walking, reaching, and bending.
    Warehouse Senior Officer Job Responsibilities:
    1. Maintain receipts, records, and withdrawals of the store
    2. Inspect deliveries for damage or discrepancies and report those to the concerned party
    3. Rotate stock and coordinate the disposal of surpluses
    4. Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
    5. Coordinate the handling of the movement of equipment,
    6. Plans and performs work that involves ordering, receiving, inspecting, returning, unloading, shelving, packing, labelling, delivering, and maintaining a perpetual inventory of forms, office supplies, and various types of equipment.
    7. May participate in the selection, training and supervision of subordinates, when applicable.
    8. Prepare and maintain routine records;
    9. Estimate department needs;
    10. Determine the quality and quantity of materials received in relation to prescribed specifications;
    11. Work under pressure;
    12. Organize and prioritize work;
    13. Perform any required job of his/her direct manager.

    المهارات
    1. Knowledge of proper bookkeeping and inventory management
    2. Familiarity with standard concepts and best practices in a stockroom or warehouse environment
    3. Analytical mind with ability to make accurate mathematical computations
    4. Excellent written and verbal communication skills
    5. Competencies in data entry, analysis, and management
    6. Keen attention to detail and ability to effectively manage time
    7. MS Office very good knowledge
    8. Work well under pressure and with deadlines;
    9. Strong leadership skills
    10. interpersonal management
    11. Customer service, and multitasking skills
    12. Knowledge in Coding system & ERP system

    للتقديم من هنا
    https://www.bayt.com/ar/jordan/jobs/store-supervisor-sr-officer-3901428/
    3- Recruitment Officer

    الوصف الوظيفي

    The role of The Recruiting and Hiring function is attracting, screening, and selecting talent(s) for open positions within the Academy. They identify vacancies, develop position descriptions, formulate a strategic recruitment plan, review/screen applicants and, finally, select individuals to be hired. Upon selection of a new candidate, shall report to the HR Manager and will work closely with other HR Dept. Employees to perform the following:
    1- Monitor and assist other departments’ managers/supervisors with hiring processes.
    2- Coordinate and conduct applicant, reference checks, and social security number verification.
    3- Maintain applicant flow, orientation and transfer request logs.
    4- Create and maintain new hire and personnel files
    5- Assist with orientation of new employees.
    6- Monitor all hiring and recruitment processes.
    7- Ensure accurate maintenance of all employee records and files (e.g., interview documents).
    8- Create and maintain filing for recruitment.
    9- Generate Human Resources data reports as necessary (i.e. number of vacancies, number of recruited employees, .. etc.)
    10- Handle interviews Agendas in coordination with all the interviewers.
    11- Follow all company policies and procedures;
    12- Maintain confidentiality of proprietary information.
    13- Speak with others using clear and professional language;
    14- Prepare and review written documents accurately and completely;
    15- Develop and maintain positive working relationships with others;
    16- Manage the recruiting e-mail inbox;
    17- Provide response to verbal or written candidates queries;
    18- Handle the Interviews and appointments agenda;
    19- Confers and coordinate with other members of HR and Administration staff;
    20- Other duties as assigned.

    المهارات
    1. Must possess strong communication skills in English & Arabic both written and spoken
    2. Strong skills in the use of software applications to support document development and preparation.
    3. Ability to act independently with minimum supervision
    4. Work well in a team and ability to motivate staff
    5. Contribute significantly to increase the standards of the HR Department
    6. MenaItech System Knowledge is a must
    REQUIRED QUALIFICATIONS
    1. University Degree or equivalent preferably HR related
    2. Minimum of at least 5 years’ experience in a similar position
    3. Bilingual – English & Arabic excellent language skills

    للتقديم من هنا
    https://www.bayt.com/ar/jordan/jobs/recruitment-officer-3901433/
    4- Computer Lab Technician

    الوصف الوظيفي

    Offers general consultations for people who are working or studying in the lab.
    • Provides instruction to all lab users on proper use of all equipment.
    • Consults supervisors on more difficult issues.
    • Ensures that computer lab equipment is being cared for properly by users.
    • Makes sure food and beverages are not consumed in close proximity to computers.
    • Monitors files and programs that are downloaded on to the computers to make sure spyware, malware and other dangerous programs are not downloaded.
    • Diagnoses hardware problems and fix them or contacts the appropriate engineer to correct the problem.
    • Supplies reference materials to help users learn how to use particular programs.
    • Conducts regular maintenance on the computers in the lab.
    • Maintains inventory of supplies, places orders and records of maintenance activities.
    • Performs regular software backups.
    • Changes toner in printers adds paper and otherwise ensures proper functioning of all printers in the lab.
    • Sets up and shuts down the lab according to work hours.
    • Guides lab users to safety in the event of a fire or other emergency.
    • Strong knowledge in lab management system like NetOp.
    • Has a good knowledge of interactive whiteboard software and can support users with technical knowledge as required.
    • Ensures Interactive whiteboards are regularly calibrated
    • Works closely with academic programme leads to ensure appropriate software is procured, maintained, used and evalauted.
    • Procures and maintains appropriate technical equipment such as control equipment, data logging, computer microscopes etc
    • Stays abreast of developments in educational software and keeps subject leaders informed of innovations.
    • Attends education for technology conferences as appropriate to keep abreast with developments in the field

    المهارات
    1. University degree in relevant field
    2. 1-3 years’ experience in the educational field
    3. Understanding key issues related to the education sector in Jordan
    4. Excellent communication skills

    للتقديم من هنا
    https://www.bayt.com/ar/jordan/jobs/computer-lab-technician-3901425/

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  • المدينة : عمان
    وظائف شاغرة لدى منظمة الاغاثة الدولية في الاردن
    وظائف شاغرة لدى منظمة الاغاثة الدولية في الاردن




    تعلن Premiere Urgence Internationale في عمان - الاردن عن حاجته الى :

    HEALTH PROJECT OFFICER

    POSITION GENERAL INFORMATION
    Position: Health project Officer
    Based in: Amman with regular field travel within Jordan
    Supervision
    Under the direct supervision of: Project Manager
    Direct management of: Community health facilitators and Outreach workers
    Indirect management of: Volunteers
    Works in cooperation with: The Community Medical advisor and Cash, Referral, MEAL, Finance, Admin, and Logistics Departments

    ABOUT PREMIERE URGENCE- AIDE MEDICALE INTERNATIONALE (PUI)
    Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The association leads in average 190 projects by year in the following sectors of intervention: food security, health, nutrition, construction and rehabilitation of infrastructures, water, sanitation, hygiene and economic recovery. PUI is providing assistance to around 5 million people in 20 countries – in Africa, Asia, Middle East, Eastern Europe and France.
    As of July 2018, Jordan is the country hosting the third largest number of Syrian refugees with above 650,000 registered with UNHCR. In Jordan, the first response to the needs of the refugees was carried out by the host communities alongside Jordan civil society and charity organizations. However, the constant influx of people put significant strains on the already weak economic situation of the Jordanian population in the areas of refuge, with around 79% of the refugees living outside of camps.
    Refugees struggle to meet their basic needs, relying on dwindling savings, growing loans, humanitarian assistance and resorting to negative coping mechanisms. 2/3 of the Syrian refugees live below the poverty line, with rent being their major expenditure.
    Addressing fundamental needs of the most vulnerable refugees and Jordanians is a priority to be achieved through improved access to health for most vulnerable groups, psycho-social support for the most affected population, proposing alternative education for children out of school, improve living conditions for households in substandard shelters and supporting access to legal documentation (and thus to services).
    Until 2020 at least, refugees and host communities will continue to co-exist and while tensions are rising in the communities, it is paramount to empower the communities to bounce back ensuring i) social cohesion, ii) development of sustainable economic opportunities and iii) support to public services.
    Since 2013, PUI has been responding to the needs of most vulnerable populations affected by the Syria crisis in host communities.
    Through a community-based approach, the objectives of PUI in Jordan are the following:
    Provide emergency/life-saving cash assistance to most vulnerable population to meet their basic needs
    Improve access to services for most vulnerable populations in host communities
    Support initiatives at community level to ensure social cohesion and economic empowerment opportunities for most vulnerable populations.
    The three pillars of PUI’s Community Programme that encourage social change include a) Knowledge and awareness raising of women, girls, boys, men and community leaders related to health, importance of education, prevention of early marriage and child labour/abuse, rights and promotion of services uptake, b) provision of services (informal education, PSS counseling, life-skills activities, health promotion and postnatal visits, case management including referral and follow-up) and alleviating measures such as cash transfers for reproductive health or education c) strengthen the capacities of community and local actors.

    OVERALL MISSION
    General objective
    Following the GoJ decree issued in January 2018 revoking subsidiaries on public health services that were granted to Syrian Refugees, PUI has launched an emergency reproductive health project. This ECHO-funded project aims at improving access to health services and reduce the risk of mortality and morbidity within women and child population in the 4 governorates of Balqa, Madaba, Jerash and Ajloun. The project is supporting vulnerable pregnant women in Jordan (both Refugees and host community) by providing them with a tailored follow-up, cash assistance and awareness session. The program also enhances coordination with national and local health actors.
    The Project Officer is responsible for the successful implementation of the project under the direct supervision of the Project Manager, and with the technical support and supervision of the community medical advisor. He/she ensures achievement of set objectives, respect of quality standards, and efficient mobilization of resources (HR, logs and financial). S/He coordinates closely with the project team, the health partners of the area of intervention, and with the CBO partners. S/He provides leadership to the project implementation while ensuing participative approach and result-oriented methodology. S/He addresses promptly any challenges that might arise.

    Responsibilities and Tasks
    PROJECT IMPLEMENTATION: S/He ensures the good quality of project implementation, facilitate its planning and smooth completion and coordination.
    MONITORING AND REPORTING: S/He participates in the Monitoring of the project and production of relevant information and report about the activities implementation.
    TEAM SUPERVISION, HUMAN RESOURCES, AND CAPACITY BUILDING S/He manages and supervise the team under his/her responsibility. S/He participates to their recruitment and provides capacity support as appropriate as well as team and cultural inclusion.
    EXTERNAL REPRESENTATION, COORDINATION AND COMMUNICATION: S/He represents PUI during field meetings and coordinate with partners in PUI areas of intervention. S/He strengthens collaboration with external partners and facilitates the external and internal referral pathways and coordination
    MISSION DEVELOPPEMENT: S/he participates to the mission development through strategy exercise and relevant needs assessment

    Specific objectives and linked activities
    PROJECT IMPLEMENTATION:
    She/he is responsible for the activities implementation and follow-up of the project in his/her area of intervention, ensuring quality of the services provided.
    Under the supervision of the Project Manager, she/he participates in the elaboration of tools and guidelines regarding community health and protection mainstream.
    She/he participates in the elaboration of support materials to be used by the team to ensure the high quality of their assignments.
    She/he follows the project action plan with his or her staff and review it with her/his manager periodically accordingly with the project monitoring feedback from project, partners and/or other departments within PUI.
    She/he ensures in her/his area of responsibility the continuous activities’ follow-up and makes sure that activity implementation is in-line with the work plan, the Project Monitoring Tool and other relevant project tools defined with her/his manager.
    She/he alerts the Project Manager about any delay or challenges faced by the project implementation for adjustments to be made and she/he proposes solutions.
    She/he informs her/his manager of any relevant issue related to the project implementation or the respect of PUI policies by field teams under his/her supervision, ensuring that proper policy, standards & codes of conduct are enforced.
    She/he participates to the harmonization of efforts between the different areas of responsibility, including weekly coordination meetings to capture common challenges and lessons learned.
    /he studies and implement correctly donor’s guidelines and internal PUI technical procedures and standards regarding activities implementations including logistic and financial process.
    /he supervises and participates to the appropriate coordination with CbO’s in order to ensure the relevance and the acceptance of the project.
    She/he participates to the beneficiary’s identification and selection by providing clean database and checking the distribution status for all beneficiaries and financial assistance of all beneficiaries.
    She/he liaises with the MEAL Team Leader and the Cash Program Specialist in order to ensure that all information needed are available and relevant.
    She/he is responsible for collecting all documents from beneficiaries related to cash distribution source of verification and sharing them with the Cash Program Specialist.
    She/he follows the SoP’s related to all project activities implementation and participates to their update or creation if need be.

    MONITORING AND REPORTING:
    She/he provides inputs as necessary for reporting of field staff activity in order to collect accurate data on all activities and makes sure that all indicators are correctly documented.
    She/he ensures that all activities have clear monitoring tools, framework and reporting mechanisms.
    She/he ensures that activity progress is efficiently monitored through the regular collection and analysis of qualitative key indicators and field reports.
    She/he is responsible to process, document, analyze and compile the results for her/his area of operations
    She/he writes monthly reports on the activities implemented as requested by the Project Manager according to the project and management indicators.
    She/he supports the consolidation of monitoring reports and documentation as set in the logframe sources of verification.
    She/he assists the Project Manager in providing sufficient and detailed information for project reporting to donors and PUI Coordination team.
    Based on the on-going monitoring of the activities, she/he ensures lessons learnt and success stories from the project are documented and reported to her/his manager.

    TEAM SUPERVISION, HUMAN RESOURCES, AND CAPACITY BUILDING
    She/he participates to the strict application and respect of the Internal Regulations by related staff;
    She/he holds primary responsibility for the supervision of PUI staff in the area of responsibility and nurturing an effective working environment
    S/he defines, with each member of his or her staff, an objective-setting and action plan for achieving project aims
    S/he ensures a good communication between and among each member of his/her team through regular supervisory meetings (or other if needed);
    She participates to the recruitment of his/her staff.
    S/he manages interpersonal relationships between direct reports and strives to prevent and mitigate tension or conflict in a professional and respectful manner.
    S/he participate in the identification of training needs, recommends training action internally or externally and participates in their provision and/or organization.
    S/he proposes relevant changes to the organizational chart of the mission and contributes to its implementation, in collaboration with the Project Manager;
    S/he ensures safety information concerning the area is properly collected, and that alerts or useful information are communicated in an appropriate way following the mission security tree.
    S/he makes sure that PUI safety rules are followed in her/his area of responsibility. S/he also alerts the Project Manager if gaps are observed in order that corrective action should be taken.
    She ensures that internal PUI guidelines and standard as PSEA, anti-fraud, child protection is known by the staff under his/her management and reports any problems faced in the field.

    EXTERNAL REPRESENTATION, COORDINATION AND COMMUNICATION
    She/he proactively organizes coordination meetings with the project team and with PUI partner staff for regular and ad hoc coordination efforts.
    She/he organizes regular meetings with PUI Partners to share information on the activities, to follow-up on the work plan and the achievements in the Project Monitoring Tools.
    She/he represents PUI and participates in bilateral and multilateral meetings in the field to strengthen PUI’s coordination and referral pathways.
    Under the supervision of the Project Manager, she/he represents PUI during external meetings and coordinate with Partners in the field as necessary.
    She/he provides to the Project Manager minutes of all meetings attended and raises any issue that is in PUI interest.
    She facilitates the coordination with Jordanian authorities when necessary.
    She/he implements the internal referral system between departments and the external referral system with partners and other agencies on the field.
    She/he ensures the correct and efficient use of the tools for internal and external referrals and respect of guidelines and SoPs by his/her staff
    She/he supports the follow-up of specific cases referred and liaises with the referral agencies.
    She/he helps developing partnerships with relevant national and/or international organizations to create new external referral possibilities. She/he follows-up on new external referral opportunities, new potential partners or changes in the policies procedures related to people of concern’s protection and health and share the information with her/his manager.
    She/he is the focal point for referral received by PUI. She/he makes sure that every case is handed-over, handled and followed-up by the team in the field, and always provides feedback on the assistance provided to the agency Partner.
    She actively participates to the Internal meeting
    She facilitates the communication within his/her team and other team projects as well as with the coordination team.

    MISSION DEVELOPPEMENT:
    She/he participates to the mission development by gathering and sharing all relevant information and feeding analisys of the context and the needs.
    She participates in the needs assessment when required.

    PROFILE
    Required Background, knowledge & Skills:
    University degree in Humanitarian Action, Health, or related disciplines.
    Mandatory a minimum 3 years previous experience in project implementation in the Humanitarian Sector. An experience in a similar position would be considered a strong asset.
    Experienced in Case management, education projects, community health projects and psychosocial activities would be an added advantage.
    Fluent in English and Arabic, oral and written.
    Good command of Microsoft Office (Word, Excel, Outlook)
    Required interpersonal skills:
    Outstanding communication and presentation skills with the ability to articulate an idea clearly and concisely, with good understanding of at stakes
    Strong organizational skills and good ability to make proactive suggestions.
    Able to manage priorities, take initiatives and work without constant supervision
    Excellent diplomacy skills with the ability to influence and negotiate.
    Ability to work under pressure and handle stressful situation
    Driving license mandatory and must be able to drive PUI vehicles.


    HOW TO APPLY

    To apply, please send your CV and a cover letter both in English with at least 2 reference contacts to: [email protected]
    Please state the job title “Health Project Officer and your name" in the email subject line (applications that don’t have this reference will not be considered).
    Deadline for applications is 31/5/2019 .
    Applications that do not meet the specified minimum requirements, or received after the closing date will not be considered.
    Candidates will be shortlisted on a regular basis and tests and interviews might be conducted before the deadline.
    Please kindly note that only short-listed candidates will be contacted.
    PUI strives to be an equal opportunities employer. PUI is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.
    All employees are expected to abide by the humanitarian principles, the Code of Conduct, PUI Charter and PUI above mentioned values.
    [email protected]

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    1- Deputy Director - Operations

    The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

    CONTEXTUAL BACKGROUND
    Across northern Jordan, IRC assists Syrian refugees and Jordanian host communities in achieving improvements in economic wellbeing, health, and safety. IRC operates in Amman, Mafraq, Zarqa and Irbid governorates, with offices in Amman and Mafraq; programming includes women’s protection and empowerment, livelihoods, and primary and reproductive health care. IRC also operates specialized child protection programs for unaccompanied and separated children in the country’s two largest Syrian refugee camps, Za’atari and Azraq. IRC Jordan’s portfolio is currently approximately $25 million.

    SCOPE
    The Deputy Director, Operations (DDO) plays a key role in the overall leadership and management of the IRC Jordan program. The day to day portfolio will include direct supervision of the operations teams including Supply Chain, Cash Unit and support to field level management, working with the Finance department and the Country Director (CD) on overall financial management. Secondary responsibilities will include working with the CD and program teams to ensure quality program support services according to IRC principles and donor guidelines and that these services are completed in a timely manner and within budget.

    Reporting to the Country Director and serving as member of the Senior Management Team (SMT), the Deputy Director, Operations is expected to contribute to organizational strategic thinking, planning, and overall coordination efforts. This position has close working relations with the Finance Controller, Deputy Director Programs, Grants Coordinator as well as other program and region-based staff.

    RESPONSIBILITIES

    Staff Management, Learning & Development
    Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting quarterly performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
    Hold high-quality meetings with each direct report on a regular and predictable basis, at least bi-weekly.
    Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
    Promote and monitor staff care, well-being and self-care; approve and manage all time, attendance and leave requests to ensure adequate departmental coverage.
    Offer leadership support for successful adherence by staff to IRC’s country and Global HR Operating Policies and Procedures.

    Supply Chain
    Ensuring that the Supply Chain team meets the needs of the programs in a timely manner and does so in accordance with IRC policies and procedures,
    Direct supervision of the Supply Chain Coordinator and oversight of all Supply Chain staff,
    Verify that Supply Chain policies and procedures are documented, disseminated and consistently applied across the country program.
    Ensure that compliance monitoring processes are developed and effectively implemented.
    Assist the Supply Chain staff in developing and managing appropriate coordination mechanisms to ensure that all operational units are interacting well with each other, as well as with the Regional Unit, Global Supply Chain (GSC), the Country Office, across different field sites, and other IRC support entities.
    Assist supply chain staff in partnering effectively and cooperatively with other units to improve planning and resource utilization. Work with program staff to ensure procurement planning and identification of operational support needs.
    Ensure full proactive involvement of key processes with the finance department including Budget Versus Actual (BVA) report input and necessary information for operational budget accuracy.
    In collaboration with the Finance Controller and CD, ensure systems are streamlined between HR, Administration, Supply Chain, Finance and Programs.
    Provide input including operational risk analysis and recommendations to the Country Director and Finance Controller related to operations spending and effectiveness of in-country reporting and planning systems.
    Ensure designated SC staff are trained and able to support partners as part of IRC’s partnership system (PEERS)

    Field operations
    Work with field management teams in North of Jordan and in east Amman to ensure smooth running of operations in both areas of responsibility
    Provide daily support (via daily calls, and at least 1 visit per week) to the Field Manager based in field offices, ensuring that program operation departments are managing workload in a timely manner;
    Review the workload/priorities for the field operations team on a weekly bases (during the field visit), in order to ensure that priorities are met and resources are available to meet these priorities.
    Provide guidance and support to ensure that program needs are met and delivered in a timely manner
    Provide support to all field and program teams to ensure all field offices are functioning efficiently and transparently and in compliance with IRC procurement guidelines.

    Cash Unit
    Provide support and supervision to the Cash Unit Manager to ensure smooth day to day running of operation
    Ensure that cash unit’s CROPs are up to date and are being properly followed
    Ensure that Cash Unit’s response time is in line with set targets
    Provide support to Cash Unit Manager to ensure reconciliations are done in due time
    Work with DDP to ensure program support and response to cash unit activities
    Work with Cash Technical Unit to enhance the work of Cash Unit and build capacity of Cash Unit staff

    Programs Support, Strategy and Business Development
    Work with CD and DDs to identify opportunities for program expansion and support development of funding proposals.
    Work with the CD and DDs on the Country Program Strategic Planning process.
    Attend Project Cycle Meetings to ensure operational input and response during project implementation
    Provide added support to program coordinators as required.
    Ensure all new proposals have received thorough Operations review and appropriate operations platform is maintained

    Key Working Relationships
    Position Reports to: Country Director
    Position directly supervises: Supply Chain Coordinator, Cash Unit Manager, senior field managers
    Other Internal and/or external contacts: DD Programs, Financial Controller, Regional HR Director, Regional Security, Regional Supply Chain Director, Program Coordinators, Grants Coordinator, SSU team
    QUALIFICATIONS
    Eight or more year’s progressive management and leadership experience with a leading INGO or International Organization.
    Bachelors degree in relevant management or technical field. Master’s Degree in relevant field strongly preferred.
    Experience managing country program teams with a diverse portfolio; knowledge of major donors (including USAID/PRM, ECHO/EC, DFID, UN Agencies).
    Strong background in Supply Chain and Logistics.
    Excellent leadership, people management, interpersonal and negotiation skills and a demonstrated ability to develop harmonious teams in cross cultural context.
    Strong diplomatic skills. Ability to establish good working relationships with partners, donors and other stakeholders in a sensitive environment.
    Top-tier written, presentation and verbal communication skills; ability to convey information effectively in English and Arabic.
    Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross cultural context.
    Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional grace.
    Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other stakeholders to maximize cooperation and productivity.
    Very strong proficiency in MS Word, Excel, Outlook and PowerPoint is required.
    English and Arabic fluency required.

    The position is based in Amman with weekly travel within the country, and occasional international travel.

    Professional Standards
    IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

    Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
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    2- Finance Assistant

    Background/IRC Summary: Founded in 1933, the International Rescue Committee is a world leading non-profit humanitarian organization providing relief, rehabilitation, protection, post-conflict development, resettlement services and advocacy for those uprooted or affected by violent conflict and oppression.
    Job Overview/Summary: The Finance Assistant/Cashier is responsible to assist the Sr. Finance Officer and ensure that all accounts source records are properly and accurately recorded and all records are filed or stored in good order according to set guidelines and procedures. The Finance Assistant/Cashier is responsible for the proper security of cash disbursement and cash on hand in his/her possession.
    The post holder will be expected to support other departments in the operation to ensure that the entire department complements the financial operation to enhance operation effectively.
    Finance Assistant/Cashier should be an honest, hardworking and a reliable person.

    Major Responsibilities:
    Specific duties
    Process and record daily financial transactions in the spread sheets, making sure that all ledgers are updated on daily basis.
    Track program/travel and salary advances for all staff, making sure that all advances are cleared before the end of the month.
    Prepare and post weekly spreadsheet transactions to general ledger.
    Processing of bank and cash transactions.
    Prepare cash forecast and Cash Transfer.
    Receive Cash Refunds from staff and charge them back to proper account codes, making sure that the Receipt Voucher is signed by the Prior and approved by the Sr. Finance Officer.
    Keep up to date records for staff program advances, to be reported to Sr. Finance officer to liquidate advances.
    Ensure that all vouchers have all supporting documentation (approval notes, goods received notes, contracts, invoices, receipts, Stamped etc.), properly reviewed and approved by concerned personnel and copies of all records are filed.
    Filing all finance records and makes it available for internal /external audit and review, and trace all documents (PRs, payments, checks, and service requests).
    Helping with finance office clerk work such as photocopying and scanning.
    Ensure that cash, checks, blank check books and other important documents are probably safe guarded in the office’s safe.
    Monitoring cash usage and requirements and advising the Sr. Finance Officer of possible unusual activity
    Maintain good relations with bank officials, Exchange offices, and other intermediaries to resolve problems.
    To improve accounting processing and to highlight errors or omission for the observation of the Sr. Finance Officer
    Disburse and Distribution Checks to the vendors and staff of Mafraq Office.
    Prepare cash transfer requests on the direction of the Sr. Finance Officer to fulfill cash requirements of IRC’s offices in region.
    Ensure compliance with IRC procedures and guidelines.
    Responsible for all the financial records of Mafraq office and records received from main office.
    Responsible for keeping record of all the archived records.
    Participate in professional development activities, as needed or requested.
    Perform other duties, as needed or requested.
    To deputize the Finance Officer in day-to-day work during his/her absence.

    Key Working Relationships:

    Position Reports to: Senior Finance Officer

    Position directly supervises: N/A

    Indirect Reporting: N/A

    Other Internal and/or external contacts: describe the nature of departments or groups the position influences or requires support from to accomplish objectives.

    Internal: Support team (HR & SC) & program team
    External: Suppliers & Bank
    Job Requirements:
    Education: Bachelor’s degree in Finance, Accounting or Advance Diploma in Accounting from recognized College/Institution
    Work Experience: Minimum of two years of finance or accounting experience
    Demonstrated Skills and Competencies:
    University Degree in Finance or Accounting.
    Approximately one year of relevant experience in professional accounting experience preferably with an INGO.
    Extensive experience in working with computerized accounting system, MS Office, especially Excel, Win word and Email.
    Has a good knowledge of Payroll, Staff’s Income Tax & Social Security
    Very good command in Arabic and English, both writing and speaking.
    Able to work under pressure, able to multitask, excellent team player and able to work in a multinational environment.

    Language Skills: Fluency in English & Arabic
    Certificates or Licenses: N/A
    Working Environment: N/A.
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    1- Recruiter

    Job summary
    As the Recruiter, you will work as part of the Global Recruitment Team and will work closely with recruiting colleagues and hiring managers to find the best possible candidates for our hiring needs. This will be achieved by employing traditional sourcing strategies and resources, and developing new, creative recruiting ideas.
    Liaising with the Regional Recruiting Coordinator, you will be responsible for finding the best candidates who believe in IRC’s mission and are representative of the countries and region in which we work. You will guide candidates through our hiring process and connect them to opportunities to work at IRC. For this role, you should be creative and driven, with an interpersonal savvy that allows positive relationships with both candidates and IRC colleagues.
    You will generate a talent pipeline and rosters to maintain a successful offer acceptance rate, with the support and supervision from the Regional Recruiting Coordinator, you will manage the recruitment process for mid-level hires.
    Major responsibilities:
    Sourcing/advertising, screening, shortlisting, and recommending candidates for related personnel requirements for new business proposals and existing projects
    Responsible for full life cycle recruiting in line with IRC policies for all mid-level international positions within the Middle East Region
    Assisting with the administration of the IRC applicant tracking system (Cornerstone) under the direction of IRC Global Recruiting and HR Operations departments
    Assisting in process improvements including recruitment tools, templates, candidate sourcing methods
    Collaborating with the recruitment team, and all staff, to promote a culture of innovation and excellence in recruiting
    Tackling recruiting initiatives in partnership with the broader the human resources strategy while supporting compliance to local labor regulations and donor requirements
    Providing efficient and high-quality experiences for every candidate from application stage to offer, evaluating skills level, driving the interview and offer process, including robust reference checks, salary recommendations and closing of candidates
    You will gain a deep understanding of IRC’s programs and operations, in order to provide superior talent sourcing, recruiting, and hiring in support of and partnership with hiring managers
    Creating and maintaining talent pools and pipelines using IRC's applicant tracking system (Cornerstone)
    Supporting recruiting in organizing schedules with applicants and interviewers, processing background and reference checks, as well as keeping applicant information up to date in our systems
    Ensuring new hires have an effective on-boarding process with all Middle East regional requirements
    Supporting other regions (Africa, Asia, HQ, Europe, etc.) when there is a gap or need
    Carrying out any other duties as designated by supervisor
    Key relationships:
    Position Reports to: Middle East - Regional Recruiting Coordinator
    Internal: Senior Director-Global Recruiting, Regional HR Director, Regional Staff, ME Country Directors, hiring managers, HQ-HR departmental staff, etc.
    External: IRC candidates – internal and external, INGO forums, local and regional associations or vendors
    Job requirements:
    Education: bachelor's degree in the field of human resources management, organizational psychology, business administration or related field
    Work experience: minimum 3+ years of direct recruitment experience
    Demonstrated skills and competencies:
    Ability to thrive in an ‘emergency’ context – fast paced environment and demanding priorities
    Experience with applicant tracking systems (ATS), job boards and social media tools and strategies to attract talent
    Demonstrated experience and ability to implement and maintain recruitment strategies and systems in a high-volume context in multiple locations within a region or global environment
    Excellent project management and time management skills, and a demonstrated ability to provide excellent client service in a cross cultural context
    Strong collaborator with effective interpersonal and analytical skills who is able to work seamlessly with diverse teams across countries, cultures, and organizational units required
    Ability to handle multiple tasks simultaneously and within tight deadlines.
    Previous INGO experience is preferred
    Certified Internet Recruiter certification a plus
    Language Skills: fluent in English and Arabic. French is a plus

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    2- Field Finance Officer

    Background/IRC Summary: Founded in 1933, the International Rescue Committee is a world leading non-profit humanitarian organization providing relief, rehabilitation, protection, post-conflict development, resettlement services and advocacy for those uprooted or affected by violent conflict and oppression.
    Job Overview/Summary: The Field Finance Officer in the Amman Office performs the day-to-day finance operations. He/she works with the Field Finance Manager in the maintenance and oversight of the accounting operations to ensure that all finance operations in Amman are performed in accordance with IRC and country office policy and procedures.
    Major Responsibilities:
    Specific duties
    Manage all aspects of day to day operations of accounting department inside Syria.
    Assist in the implementation of Finance policies, procedures and systems.
    Ensure compliance with IRC procedures and guidelines.
    Verify completeness and accuracy of all accounting documents.
    Filing all finance records and make it available for internal /external audit and review, and trace all documents (PRs, payments, checks, and service requests).
    Keep up to date records for staff program advances, and follow up with them to liquidate advances.
    Liaison with Supply Chain, HR and Programs.
    Verify payments with paying attention to all Purchase Orders and Purchase Requests for proper coding and budget adequacy.
    Maintain Payment register for all payments received and payments returned, to make sure that there is no long outstanding payment as well as payments are not missed/lost in process.
    Focal person for All field payments sent/received to/from Amman and to ensure that Amman process payments within given time period.
    Participating in the month end closing and prepare necessary JV’s as required/requested.
    Reconciliation of accounts and preparing the balance sheet reconciliation and Hawala reconciliation.
    Any other task assigned by supervisor(s).

    Key Working Relationships:
    Position Reports to: Finance Manager

    Position directly supervises: N/A
    Indirect Reporting: N/A

    Other Internal and/or external contacts: describe the nature of departments or groups the position influences or requires support from to accomplish objectives.
    Internal: Support team (HR & SC) & program team
    External: Suppliers & Bank
    Job Requirements:
    Education: Bachelor’s degree in Finance, Accounting or Advance Diploma in Accounting from recognized College/Institution
    Work Experience: Minimum of Two years of finance or accounting experience
    Demonstrated Skills and Competencies:

    Computer literate with significant experience in MS. Office, accounting package knowledge (SUN system) will be an added advantage.
    Previous experience with International NGOs and/or USAID projects is highly desirable.
    Effective communication skills, both written and verbal.
    Excellent skill with MS. Excel is a preferable.
    Ability to prioritize among multiple tasks and make decisions.

    Language Skills: Fluency in English
    Certificates or Licenses: CMA is a plus
    Working Environment: Preferably working in a multinational organization and INGO sector is a plus.


    Only Applicants who apply through the link will be considered :
    https://rescue.csod.com/ats/careersite/jobdetails.aspx?site=1&c=rescue&id=3882:

    3- Finance Assistant
    The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
    Background
    The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 6.1 million people are internally displaced and 13.1 million are in need of humanitarian assistance, with three million in hard-to-reach areas. There are 5.4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.
    IRC is offering a robust humanitarian response to the Syria crisis. With an annual regional portfolio of $90 million within a rapidly expanding portfolio, supported by more than 3000 staff and workers in the region, IRC is undertaking programs in Syria and the neighboring countries of Iraq, Lebanon and Jordan. Inside Syria, the IRC is specifically focused on health, cash assistance, education, child protection, women’s protection and empowerment, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.
    Job Overview/Summary: The Assistant is in charge of the finance filing, scanning document, hard copy of document, auditing processes with finance staff, ensure the finance department to be efficient and effective processing of the financial documents. The Finance Officer will have a thorough knowledge of IRC financial and administrative policies and procedures.
    Major Responsibilities: RESPONSIBILITIES
    Specific Duties
    Liaise with bank for all funds and payment transactions from IRC bank accounts and any other activities between bank and IRC: funds receivable, payment processing, cash withdrawal from the bank accounts, money conversion, bank statement, information regarding bank fee, bank signatories, bank documents update etc.
    Processing approved bank and cash transaction and/or payments after ensuring information included in payment documents are accurate and in line and compliance with IRC and donors rules and regulations. Ensure bank payments are processed within 24 hours and check with bank if any delay.
    Prepare and update bank and cash worksheet on a daily basis. Ensures mathematical accuracy, accuracy of codes used and that all transactions information are in line with payment documents approved. Send bank and cash worksheet to Senior Finance Officer for review as required but no less than once a week.
    Compare bank statements with bank worksheet and inform SFO if any errors.
    Follow up to obtain the required approvals for payments as per the approved authority matrix.
    Assist in the implementation of finance policies, procedures and systems
    Ensure compliance with IRC procedures and guidelines
    Help for audit process for submitting documents to auditors and assisting all audit process with Assistant Finance Controller.
    Prepare month end file and follow up signature process
    Maintain good documents filing system for an effective audit trail.
    Assist for day to day scanning and hard copy of finance document.
    Follow-up reconciliation process supervising with Senior Finance Officer during fiscal year.

    Administrative Duties
    a.Supporting daily activities in the Accounts department.
    General Duties
    a.Attend and actively participate in trainings identified/organized by your supervisor.
    b.Follow any new procedures and guidelines communicated from Country Director
    c.Report any violations of the IRC Way: Professional Code of Conduct.
    d.Perform other duties as may be assigned by your supervisor.

    REQUIREMENTS
    Bachelor’s degree in Accounting, Finance or advanced Diploma in Accounting from recognized College/Institutions.
    Minimum of one years of accounting experience.
    Experience with an NGO or International NGO preferable.
    Proficient in MS suite applications; significant experience in MS Excel, accounting package knowledge (SUN system) will be an added advantage.
    The candidate should be mature and comfortable in a multi-cultural work environment, work well in and promote teamwork and able to handle pressure with professional grace.
    Able to work independently, make decisions and exhibit flexibility.
    g.Ability to work in English is required

    Key Working Relationships:

    Position Reports to: Finance Manager

    Position directly supervises: NA
    Indirect Reporting: Senior Finance Officer and Assistant Finance Controller

    Only Applicants who apply through the link will be considered ::
    https://rescue.csod.com/ats/careersite/jobdetails.aspx?site=1&c=rescue&id=3880

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    وظائف ادارية شاغرة لدى اللجنة الكاثوليكية الدولية للهجرة
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    تعلن International Catholic Migration Commission في عمان - الاردن عن حاجتها الى :

    Humanitarian Assistance and Livelihoods Program Manager
    ABOUT ICMC
    The International Catholic Migration Commission (ICMC) is an international non-governmental organization, whose mission is to protect and serve uprooted people, including refugees, asylum seekers, internally displaced people, victims of human trafficking, and migrants - regardless of faith, race, ethnicity or nationality. In collaboration with governmental and non-governmental partners, and through a worldwide network of members, ICMC implements and advocates for right-based policies and sustainable solutions to address global migration challenges. ICMC’s operations are aimed to respond to the needs of vulnerable individuals and communities, and focus on protection, humanitarian assistance, resettlement, migration and development.
    ICMC has been operational in the Middle East since 2002, implementing humanitarian assistance programs in support of Iraqi refugees in Lebanon, Jordan and Syria. Since 2011, ICMC provides humanitarian assistance to Syrian refugees in Jordan with funding support from the U.S. State Department’s Bureau of Population, Refugees and Migration (BPRM), the European Commission Humanitarian Aid and Civil Protection Department (ECHO) and UN OCHA.
    For its operations in Jordan, ICMC is recruiting a dynamic and committed Program Manager who will be responsible to lead the overall implementation of ICMC humanitarian assistance and livelihoods projects in Jordan in response to the Syria crisis.
    SCOPE OF WORK
    The main duty of the Humanitarian Assistance Program Manager is to ensure the successful planning, implementation, and programmatic and financial monitoring for ICMC’s basic needs, livelihoods, and protection projects in line with the donor requirements and ICMC internal policies. S/he is also responsible for leading activities to identify vulnerable Syrian refugees and Jordanians for all ICMC programs.
    The Program Manager will manage three Field Managers, one Team Leader, and one Communications Officer based in Amman, Irbid and Mafraq offices. The incumbent reports to the ICMC Director for Jordan and Syria. S/he will also be responsible for contributing to project reports (quarterly, intermediate and final) and engage in identifying new program initiatives and strategic approaches for the positioning of ICMC operations in Jordan. The position requires readiness to travel frequently within Jordan.
    Key roles and responsibilities
    Program management and strategy:
    Lead the planning, implementation, and programmatic and financial monitoring of ICMC’s basic needs (cash-based interventions and NFIs), livelihoods, and protection project components, in line with the donor requirements and ICMC internal policies.
    Lead identification activities of vulnerable Syrian refugees and Jordanians for all ICMC programs, respecting ICMC’s vulnerability criteria;
    Undertake regular verification of all project activities and quality of casework, including through regular site visits.
    Regularly revise ICMC Standard Operating Procedures related to cash/NFIs distributions, home visits, identification, and livelihoods activities, and ensure their appropriate implementation in the field.
    Coordinate with ICMC’s Protection Advisor to ensure appropriate implementation of protection programs, regular mainstreaming of protection principles across all ICMC activities and maintain up-to-date protection curriculum.
    Support ICMC Jordan Communications efforts and project/donors’ visibility campaign(s) in close coordination with the Department of Communications in Geneva and in line with the overall ICMC Communications strategy.
    Ensure timely and quality reporting on the project activities and progress on the targets as per the set deadlines, including regular production of narrative and financial project reports in coordination with the Finance Manager and the Program Officer;
    Ensure all donor requirements, project goals and objectives are well understood and strictly adhered to by ICMC program staff;
    Develop concept papers, proposals and situation analysis in coordination with the Program Officer, and provide overall support during proposal submission as needed;
    Contribute to ICMC’s strategic planning in Jordan;
    Staff Management
    Line manages three Field Managers, one Team Leader, and one Communications Officer, and supervises the work of team leaders, a team of caseworkers and field assistances operating across Mafraq and Irbid offices;
    Closely supervise, monitor and advise project staff on project implementation;
    Plan recruitment needs and assist with recruitment procedures and on-the-job training;
    Coordination and representation
    Participate in all relevant coordination forums, UNHCR Coordination and Working Groups meetings;
    Represent ICMC in partner meetings as necessary;
    As directed by the Director for Jordan and Syria, initiate contacts with potential partners for project expansion, including faith-based organizations and local NGOs, with a view to explore new areas of operational cooperation with ICMC;
    Maintain regular contacts with ICMC HQ and with ICMC Liaison Offices as appropriate;
    Other duties
    As required, the incumbent will also participate in capacity building, research and assessment efforts and prepare various other documents, including training curricula and meeting minutes;
    Perform any other duties as required by the program.
    Qualifications and key competencies
    University degree in International Relations, Business Administration, Social Sciences or a related field.
    Minimum 3-5 years of increasingly responsible working experience in the NGO sector, including proven multi-sector (including protection and livelihoods) and cash-based program experience.
    Previous experience in project implementation and monitoring.
    Prior experience successfully managing culturally-diverse teams to achieve project outcomes.
    Knowledge of institutional donors an asset.
    Prior work experience in the Middle-East and/or proven knowledge of the Middle East region essential.
    Proven knowledge and experience in designing projects and evaluating the needs of refugees, IDPs and migrants.
    Native-level oral and written language skills in English. Arabic language proficiency an asset.
    Ability to work under tight deadlines and with minimal support.
    Strong analytical skills and ability to prioritize tasks;
    Excellent communication and team working skill.
    Good command of MS Office applications and other computer programs.
    Readiness to travel frequently within Jordan, including in areas bordering Syria.


    Interested candidates should submit a detailed Curriculum Vitae, a covering letter and two professional references with full and up to date contact details via email, to: [email protected]



    The closing date for receipt of applications is 28/2/2019



    Applications will be evaluated upon reception and interviews with shortlisted candidates may be conducted before the closing date. Referees may be contacted prior to the interviewing stage.



    Owing to the volume of applications, ICMC regrets that only applicants short-listed for an interview will be notified.



    Please note that applications received after the deadline will not be accepted.



    DATA PROTECTION By submitting an application you agree that ICMC collects and manages the information that you provide. Your personal information will be used for recruitment purposes only. Your application will be treated with strict confidentiality.



    ICMC is committed to diversity and equal opportunities for applicants and employees. ICMC strives to ensure equal employment opportunities and equal access to employment and does not discriminate on the basis of race, gender, colour, national origin, religion, physical or mental ability, marital status and age. Applications will be treated with strict confidentiality.



    Conditions of contract The person selected for this position will be appointed for a continuing duration contract. Compensation will be commensurate with skills and experience.


    [email protected]

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  • المدينة : عمان
    مطلوب للعمل لدى منظمة براتب 500 دينار
    مطلوب للعمل لدى منظمة براتب 500 دينار

    تعلن Search for Common Ground في عمان عن حاجتها الى :

    Administrative Assistant - Jordan

    Search for Common Ground currently operates in ten countries across the Middle East and North Africa (MENA) region. Our newly established Jordan office has a growing portfolio of activities which foster durable peace and promote the use of conflict transformation approaches throughout Jordanian society. By engaging youth, women, and religious and community leaders, and through our innovative use of media, we aim to empower civil society. We use a range of tools to implement conflict transformation and peacebuilding programs, including radio, television, heritage initiatives, public forums, community dialogue, and arts and culture events.
    Position Summary
    The Administrative Assistant will be responsible for providing administrative support to the Jordan country office. he/she will provide efficient support and ensure the success of, procurement and logistics activities, while efficiently utilizing resources in accordance with applicable standards. He/she will also keep clear records for all logistical operations, including filing and achieving logistics documentation.
    Essential Duties and Responsibilities
    Duties :
    Support and assist with all stages of the project activities, follow-up, and coordination; obtain entry and exit visas for traveling visitors and employees, and obtain work permits for international staff.
    Organize and arrange meetings with governmental and NGO representatives, as well as other contacts as required for the Country Director and program staff.
    Serve as a direct point of contact for staff and participants concerning meeting specifications, requirements, preferences, registration, confirmations, cancellations, schedules, and cost summaries.
    Arrange and facilitate visitors’ transportation, arrival, and visa clearance at Jordanian entry ports.
    Provide advice on destinations, accommodation, car rental, and flights.
    Confirm bookings and notify clients of travel documents, luggage, insurance, medical insurance, visas, and currency requirements.
    Attended relevant logistics meetings and report back.
    Coordinate activities related to procurement and local purchasing.
    Take care of locally purchased items and project materials from customs, process labor office clearances, procure local and international purchases, track assets, contact insurance companies regarding insurance for office assets, renew vehicle licenses, arrange for vehicle maintenance, and monitor vehicle use.
    Manage all facilities for conducting conferences by providing the necessary equipment.
    Ensure timely reporting and reconciliation of credit card and prepaid travel documents.
    As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above key responsibilities.
    Qualifications and Skills Required
    Education
    A university degree or equivalent certificate/diploma or similar qualification from a recognized establishment or equivalent experiences.
    Experience
    2-3 years of experience with administration/logistics/procurement in INGOs. In Jordan
    Skills
    Well-developed written, oral, and interpersonal skills.
    Strong organizational and file management skills.
    High standards of integrity, professionalism, and impartiality.
    Excellent interpersonal and networking skills, as well as the ability to build and conduct effective professional working relationships.
    Ability to work through stringent deadlines with acute attention to detail.
    Good working knowledge of ITC technologies (related software, phone, fax, email, and the internet) and computer applications (e.g. MS Office and Excel).
    Motivation, excellent time management skills, and the ability to multitask; a self-starter.
    Keen attention to detail.
    Ability to work independently and in a team environment.
    Good command of written and spoken Arabic and English.
    Willingness to upskill as required by the tasks to be performed.
    This position will close on February 15th, 2019.
    The salary will be 500 JDs
    للتقديم من هنا
    https://www.akhtaboot.com/ar/%D8%A7%D9%84%D8%A7%D8%B1%D8%AF%D9%86/%D8%B9%D9%85%D9%84-%D9%88%D8%B8%D8%A7%D8%A6%D9%81/%D8%B9%D9%85%D8%A7%D9%86/103542-Administrative-Assistant---Jordan-at-Search-for-Common-Ground

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  • المدينة : عمان
    وظائف شاغرة لدى السفارة السويسرية في الاردن
    وظائف شاغرة لدى السفارة السويسرية في الاردن


    تعلن The Embassy of Switzerland in Jordan في عمان – الاردن عن حاجته الى :
    Communication Officer
    As the official representation of Switzerland accredited in the both the Hashemite Kingdom of Jordan and in the Republic of Iraq, the Embassy covers all matters concerning diplomatic relations between the two countries. It represents Swiss interests in the areas of political, economic and financial affairs, humanitarian aid, development cooperation, legal arrangements, science, education and culture.
    Communication Officer – 100 %
    The Communication Officer of the Embassy is responsible for the external image of the Embassy of Switzerland in countries where it is active (mainly Jordan and Iraq, but also Lebanon and Syria with regard to humanitarian aid). He/she contributes to building a positive image of Switzerland in the Middle East. Furthermore, he/she actively supports the Head of Diplomatic Affairs in the conception and implementation of cultural activities of the Embassy.
    Duties & Responsibilities
    The Communication Officer is working as a local member of the Embassy team under the overall guidance of the Head of Diplomatic Affairs. The list of tasks includes the following:
    Ø Tasks in relation with external communication, including:
    · Management of the Embassy webpage and Facebook account
    · Producing of communication material of the Embassy (press releases, factsheets, posts, Intranet …)
    · Networking with representatives of the media sector
    Ø Management of cultural and Presence Switzerland[1] projects and other events
    Ø Various tasks in support of other units of the Embassy, including translation / interpretation and monitoring of the Arabic language media
    Ø Any other tasks assigned by the supervisor
    Skills
    Ø Excellent written and verbal communication skills, including advanced editorial skills
    Ø Good record in organisational use of social media (Facebook, Twitter, YouTube, Instagram etc.)
    Ø Excellent command of English and Arabic, ability to translate Arabic/English in both ways (oral/written)
    Ø Knowledge of other languages, in particular French and German, is an asset.
    Ø Good presentation skills, capacity to speak in public
    Ø Good analytical skills, high political awareness
    Ø Works autonomously, shows creativity and flexibility
    Ø Able to work under pressure and to embrace challenges, willingness to take responsibility and to continuously improve
    Ø Team player and service orientation
    Ø Basic knowledge and experience in project management
    Ø Good knowledge of the Jordanian cultural landscape and interest for cultural matters
    Ø Solid computer skills (MS Office)
    Ø Availability to occasionally travel abroad, including to Iraq and Switzerland
    Experience and Education
    Ø B.A. & M.A. with additional training and qualification in communication or a related field
    Ø Minimum 5 years of relevant work experience
    Ø Relevant network of contacts in the field of media and/or culture is an asset.
    Ø Experience abroad or within an international environment is an asset.
    Place of work: Amman, Embassy of Switzerland
    Beginning: as soon as possible / upon mutual agreement
    Deadline: 17.02.19
    Please submit your application (CV& motivation letter) in English language to [email protected]

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  • المدينة : عمان
    مطلوب #سائقين للعمل لدى شركة كبرى

    Oxford company they looking for a driver’s they speaks English and other languages, with licence type fourth
    For contacts 0797418555 please call us from the 9Am till 1 PM


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